Collaboration email not being received

David Patterson

• March 26, 2024 14:13

We have tried to get two emails into a workspace as collaborators but they are not being received in any imbox including spam. What might be the issue? Here is a video going over the problem. https://video.thedigitalheadhunter.com/v/2Gvzxi

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  K C George

  • March 26, 2024 16:18

  Hi David,

  In your 'Seekers Technical' workspace, I tested the Team Member invitation. Kindly click here https://jmp.sh/OIyNCuxS to see my test.

  The feature appears working fine. To determine why your team members aren't receiving the invitation email in their inboxes, some investigation is required. In order to troubleshoot the issue, we are willing to examine the computers where this problem occurs during a Zoom call.

  Please let us know your thoughts. 

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  David Patterson

  • March 28, 2024 13:49

  Ok I will take a look into it further.

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