Brizy doesnt load after move to subdomain

Infofuturo García García

• March 25, 2024 11:42

Just says "Something went wrong", we deactivate all plugins and same issue.

https://reservas.suntosun.es/

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  Ariel H.

  • March 25, 2024 12:33

  Hi,

  Thank you for keeping in touch.

  To address this issue, we will need to inspect your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io:

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/17892886998546
  WordPress Admin URL:
  Username:
  Password:

  Additionally, please provide us with the steps to reproduce the issue.

  As a precautionary measure, please make a full backup of your site.

  Best regards,
  Ariel H.

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  Ariel H.

  • March 26, 2024 14:09

  Hi,

  Thank you for your cooperation.

  It seems that the issue is related to WordFence. Even when the plugin is disabled, it still prevents edits from being made to your pages with Brizy.
  This is demonstrated on this screencast - https://youtu.be/R3Gs3S_4O00

  There is a similar issue posted on this link:
  https://stackoverflow.com/questions/75602398/wordfence-plugin-isnt-installed-though-its-blocking-the-admin-ajax-403-forbid

  To resolve this, please follow the instructions on this link to remove or reset WordFence:
  https://www.wordfence.com/help/advanced/remove-or-reset

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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