Wordfence issue

Lobsterbird Yi

• March 23, 2024 23:14

hello,

installed the Wordfence plugin and afterwards i was not able to use Brizy. i was getting an error message that told me to refresh the page, but that didn't do anything to help. 

i have temporarily deactivated it, but am would like to have it activated for security. i have it activated for another site of mine and it doesn't cause any issues.

do you know what i can do to keep it installed but stop this error message from occuring?

thanks so much.

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  Ariel H.

  • March 25, 2024 08:55

  Hi,

  Thank you for reaching out to us.

  It's possible that the issue is caused by another conflict. I also have WordFence installed on my staging environment, but I couldn't replicate the issue. Does it occur on all pages or only on specific pages?

  If the issue persists, we will need to inspect it from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/17868263326354
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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  Richard Phillips

  • July 29, 2024 20:36
  • Edited

  I am also having this issue on a few of my sites. I had Wordfence installed prior to the latest automatic update. Brizy wouldn't save until I deactivated Wordfence. I have emailed credentials to support.

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  Ariel H.

  • July 30, 2024 10:49

  
  Hi Richard,

  Thank you for your cooperation.

  The error message no longer to appear after setting WordFence to Learning Mode, making changes to the page, and then restoring it to "Enabled Protecting," as demonstrated in this screencast - https://youtu.be/ynKmyuacfm4

  Would you mind trying to replicate this on your end to confirm?

  Best regards,
  Ariel H.

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  Amir Schamsedin

  • October 19, 2024 21:40

  Hi, 

  i still have the Problem with wordfence. When is this going to be fixed???
  Because i dont think its acceptable to deactiviate and activate the plugin always to update something on my page.
  
  

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  K C George

  • October 21, 2024 12:59

  Hello Amir,

  Deactivating and activating the WordFence Security plugin is not necessary. Rather, in your WordPress Dashboard, under WordFence - All Options - Firewall Options - Web Application Firewall Status, please enable "Learning Mode" and switch to "Enabled and Protecting" mode after at least two days. WordFence will be able to learn the actions of the Brizy editor and prevent blocking it as a result.

  

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