Dashboard Page not Loading

David Kelley

• March 20, 2024 13:09

Hi,

When I try to access my workspaces from the dropdown menu (see image) the page refreshes very briefly, but the selected workspace does not load. 

Please help.

Regards,

David

 

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  Ariel H.

  • March 20, 2024 13:49

  Hi David,

  Thank you for contacting us.

  Could you please try clearing your browser cache or using another browser to see if this resolves the issue?

  Best regards,
  Ariel H.

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  David Kelley

  • March 20, 2024 19:19

  Hi,

  I cleared my cache in Chrome but no luck. It does however work in Firefox. They are both opening the original page in the browser, rather than the Brizy app. 

  Is there anything else I can try to get it opening in Chrome?

  Regards,

  David

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  K C George

  • March 21, 2024 10:39
  • Edited

  Hi David,

  In Chrome, kindly sign out of the Brizy Cloud dashboard (and brizy.io), delete brizy.io cookies and sign in again. Follow the procedure in this screen recording to delete brizy.io cookies in Google Chrome https://jmp.sh/nTWu8K4C

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