I cant access to the workspace

Carlos Camarena

• March 20, 2024 00:51

I have some workspace but when i try to enter all the websites appear

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  K C George

  • March 20, 2024 05:19

  Hi Carlos,

  I checked your Brizy Cloud Dashboard. I am able to access all your workspaces.  

  I'm sorry, I could not understand what you mean by "I have some workspace but when i try to enter all the websites appear" Can you explain this in more detail?

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  Carlos Camarena

  • March 20, 2024 12:41

  ok im sharing a video

  https://www.loom.com/share/426765621bf54e7cab3a28d77a048359?sid=cecd7e8a-f9e6-4e27-a503-90fcb658ba35

  I have 1 website in the ""ruta china"" but if I select it i cant get into that site

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  K C George

  • March 20, 2024 13:52

  Hi Carlos,

  I am able to access to your workspaces. Kindly see this screen recording. https://jmp.sh/MZ5WTYCx

  Kindly sign into your Brizy Cloud dashboard from a private window of your browser and check if the issue persists. Kindly also try accessing the Dashboard using an alternate browser.

   

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  Carlos Camarena

  • March 20, 2024 14:11

  great is working in a private window. Thanks

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  Danny Paun

  • March 21, 2024 09:32

  I had same issues yesterday for a brief while. I could not access one of the 2 workspaces I have.. so I went on the phone and moved the workspace I could no t access to the other one that was accessible and sorted..

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  K C George

  • March 21, 2024 09:38

  Hi Daniel and Carlos,

  If this happens again, kindly sign out of your Brizy Cloud Dashboard and also your brizy.io account and sign in again and check if everything works fine.  

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