Bug report: Custom fonts: not all font variations visible

Marek Kopecky-1

• March 19, 2024 15:17
• Edited

Hi,

although I added almost all Font variations /in every format: TTF, EOT, woff, woff2), I am unable to choose any wont weight above Medium.

I uploaded Thin, Extra-Light, Light, Regular, Medium, Bold, Black (so the only one that is missing is Semi-Bold), but as I wrote – Brizy won't show me only weights/variations to the Medium. I can choose only between 5 Font variations, as you can see on attached picture. It is not possible to scroll down to Bold and/or Black

This is a bug, as all fonts are present/uploaded in Media Library.

Mark

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  Ariel H.

  • March 19, 2024 15:32

  Hi Mark,

  Thank you for reaching out to us.

  Would you be able to send us the fonts for us to replicate the issue on our end? You have the option to compress them into a single folder and share the zip file via Google Drive or by creating a subdirectory on your server where you can upload the compressed file and then share the download link with us.

  I am looking forward to your response.

  Best regards,
  Ariel H.

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  Marek Kopecky-1

  • March 19, 2024 17:34
  • Edited

  no problem, I am sending link via email. What I did lately: uploaded less Font variants /not Thin variant/ and after that I was able to choose Bold. But not Black...

   

  And another try: When I added only Light, Normal, Medium, Bold and Black, all are available in Brizy Typography panel. So it seems, that when more than 5 custom weights are added/imported, only first five are available. 

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  Ariel H.

  • March 20, 2024 08:47

  Hi Mark,

  Thank you for the update.

  We haven't received the fonts yet, could you please send them to communitysupport@brizy.io. Please put the reference number 17778546625298 in the subject line of your emails.

  Best regards,
  Ariel H.

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