Server sync issue

Tomas Vrtal

• March 19, 2024 13:44
• Edited

Hello, I'm having server synchronization issues again. After the update, sometimes I receive the message shown in the picture below. I'm quite frustrated with it. Even when I make changes on the website, they often don't appear. I have linked the website to my official domain www.pvauto.cz. Unfortunately, the project is still connected to a different domain: https://pvauto.brizy.site.

Thank you for your support.

Best regards,

Tomas

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  Ariel H.

  • March 20, 2024 08:18

  Hi Tomas,

  Thank you for contacting us.

  We are currently in the process of rebuilding the sync feature to address the current issues. Unfortunately, we do not have a specific timeframe for its completion at the moment. As a temporary solution, I recommend connecting your domain name to Brizy Cloud using the instructions provided here:  https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect-

  Alternatively, you can use the Export HTML feature and ask your client to upload and extract their website files onto their server. You can find more information on how to export HTML here:
  https://support.brizy.io/hc/en-us/articles/360026945332-Export-HTML

  I apologize for any inconvenience this may cause. If you have any further questions or need assistance, please feel free to let me know.

  Best regards,
  Ariel H.

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  Tomas Vrtal

  • April 02, 2024 09:37

  Hello, I would like to inquire about some information regarding the reconstruction of synchronization function. What does the development look like? Thank you for the information.

  Best regards,

  Tomas

   

   

   

   

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  Ariel H.

  • April 02, 2024 09:41

  Hi Tomas,

  Thank you for keeping in touch.

  Unfortunately, we do not have an update for you at this time as the project is currently in progress. We will reach out to you as soon as we have new information regarding the progress of this project. We apologize for any inconvenience.

  Best regards,
  Ariel H.

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  Tomas Vrtal

  • April 02, 2024 09:47

  Alright, thank you for providing the information. Please, contact me once the reconstruction of the synchronization function is completed. It's somewhat limiting and hindering my work on projects with my clients. Thank you for your time.

  Best regards,

  Tomas

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  Simon Hobby

  • April 03, 2024 08:00

  Good morning.

  Having the same issue on my project.  Have cleared VAR and Cache Folders with no success.  The status page for brizy cloud claims incorrectly all systems are fine, suggest this is ammended to reflect the server sync functionality is broken.

  Regards,

  Simon.

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  Ariel H.

  • April 03, 2024 09:42

  Hi Simon,

  Thank you for reaching out to us.

  Please use the Export HTML feature or point your domain to Brizy Cloud as we suggested earlier, until the new Server Sync update is released.

  I apologize for any inconvenience this may cause.

  Best regards,
  Ariel H.

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  Tomas Vrtal

  • April 23, 2024 07:56
  • Edited

  Hello, what is the status of the server sync feature? When is it scheduled to be completed? Thank you for the information.

  Best regards,

  Tomas

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• 

  Ariel H.

  • April 23, 2024 10:35

  Hi Tomas,

  Thank you for contacting us.

  We have made some progress with regards to this issue, but we have not received any official updates from our developers regarding its status. However, the last time I checked, it appeared to be working fine, as demonstrated in this screencast: https://youtu.be/ek-OW3pfvF4

  As you can see on the left screen, I am updating this page in Brizy Cloud, and on the right side is the synced website hosted remotely.

  Please give it a try, and if you have any questions, please let us know.

  Best regards,
  Ariel H.

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