Warning on Front crop-cache-media.php
Hello, I have an error after creating a homepage for a website.
Warning: Trying to access array offset on value of type bool in /home/r119166salo/public_html/wp-content/plugins/brizy/editor/crop-cache-media.php on line 192
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Hi
It is possible that WordPress debug mode is enabled on your project. It is a built-in feature that helps you find out what's wrong with your WordPress site by displaying PHP errors, warnings, and notices. This can help you determine why an issue occurs, and then fix it or report it to the developer.
Kindly follow this tutorial for the procedure to disable the debug mode. How To Disable WordPress Debug Mode 2024 | Enable WordPress Debug Mode
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I did this, but there are still this error.
On Brizy Editor are not showing this error only on front it appears.
Warning: Trying to access array offset on value of type bool in /home/r119166salo/public_html/wp-content/plugins/brizy/editor/crop-cache-media.php on line 192
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Hi,
Thank you for the update.
Have you already tried to isolate this issue by disabling all other plugins besides Brizy and Brizy Pro to check if this is coming from a conflict? Did you also try using another theme?
If you've already done these steps, could you kindly give us temporary access to your WP Admin details? This will allow us to further check the issue. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io
Community Post link: https://support.brizy.io/hc/en-us/community/posts/17744802837778
WordPress Admin URL:
Username:
Password:Please make a full backup of your site as a precaution.
Best regards,
Ariel H.0 -
Hi,
Thank you for your cooperation.
Additionally, could you please provide us temporary access to FTP? This will allow us to have direct access to your WordPress files to further investigate this issue. Please send the credentials to communitysupport@brizy.io
Best regards,
Ariel H.0 -
Hi,
Please disregard the last message. Upon checking, it seems that the issue originates from the blocks that have a diagonal line background. When this background is removed from the block or column, the warning no longer occurs. You can verify this on the test page I created by previewing it.
I have also created a short screencast to demonstrate the issue. You can find it on this link: https://youtu.be/xEKxH8sm1K4
This may be a glitch that I need to confirm with our senior support team. I will provide an update as soon as I have more information.
Kind regards,
Ariel H.0 -
Hi,
Thank you for your patience. It seems that we have come across a similar reported issue. Could you also provide us with temporary access to cPanel so that we can further investigate this issue? Please send the credentials to communitysupport@brizy.io. Kindly include the reference number 17744802837778 in the subject line.
I am looking forward to your response.
Best regards,
Ariel H.0 -
Hi,
I would like to confirm that we have received the cPanel credentials. I will forward the details to our senior support team and provide you with an update as soon as possible.
Best regards,
Ariel H.0 -
Hi,
Thank you for your patience.
This issue is finally resolved in Brizy Version 2.4.42 and Brizy Pro Version 2.4.37.
We have already updated the plugins on your website, and the warnings no longer appear in the front-end.
If you have any further questions, please let us know.
Best regards,
Ariel H.0
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