Brizy Cloud Website, Issue Connecting Domain

Hub Design

• March 13, 2024 06:49

Hi there,

i have already published and connected several Brizy Cloud sites with domains.

But now, i have this new website that´s showing OK green in A and CNAME records, all ok. However, the site isn´t going live in the connected domain.

For privacy reasons, cannot share info here, i need to proceed privately to give you the site info. Please advise on how to talk privately.

Thanks

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  Kc George

  • March 13, 2024 07:03

  Hi

  If you are referring to the first project in your 'My Personal Projects' workspace, kindly delete the AAAA record associated with your domain with the IP address 2a07:7800::209. 

  

  Please get back to us once you complete the above step. We will install the SSL certificate for you.   

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  Hub Design

  • March 13, 2024 07:33

  Thank you,

  i have deleted x2 records I had type AAAA associated with that IP. Please check and let me know if ok.

  Regards

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  Kc George

  • March 13, 2024 08:22

  Hi 

  We have added the SSL certificate. Kindly reload the page to see the latest change.  

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  Hub Design

  • March 13, 2024 08:32

  Resolved, thank you!

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  Hub Design

  • March 13, 2024 08:37

  Now. I have another issue.

  I turned "on" translation, then i realized i don´t need it. But unable to get rid of it now.

  I just want to leave it with the original 1 language, no translation at all.

  How can i get it back to just 1 language as it was at the start?

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  Kc George

  • March 13, 2024 09:12

  Hi

  Under CMS - Project Settings - Translate click on 'Manage' option

  

   

  In the next screen, toggle the 'Make Public' switch to disable translation.   

  

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