Brizy Pro not loading - getting 404 0n pages

Ryan Day

• March 04, 2024 22:15

Hello,

Recently 2 out of 3 pages on my site are not loading for Brizy Pro editor and they are showing up with a 404 error. 

Any assistance would be appreciated.

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  KC George

  • March 05, 2024 07:22

  Hi Ryan,

  Are you referring to https://ruppfamilybuilders.com/? The About and Gallery pages are showing "File not found (404 error)"

  You hosting provider has access to your WordPress Dashboard. You may want to check with them first if they can resolve this issue for you. 

  We will need access to your WordPress Dashboard if you want us to take a look. Kindly add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

  1. Community Post link: https://support.brizy.io/hc/en-us/community/posts/17459822439186
  2. WordPress Admin URL: 
  3. Username
  4. Password

  Please let us know  in this forum when you send us the email.

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  Ryan Day

  • March 05, 2024 15:52

  Issue resolved. It was a permalink issue on the wordpress side. Thank you.

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