Brizy Cloud Sync Issue

Alfred Alonso

• March 04, 2024 13:31

GM

I'm running two Brizy sites, on the same provider (PHP 8 on the entire hosting site).

Running the latest version of Brizy 2.4.41/ and pro 2.4.36

When I sync the library, I'm not getting the latest on my brand new install. I'm missing 2 key layouts.

What am I doing wrong?

Appreciate the help

Screenshots below:

Alfred

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  Ariel H.

  • March 04, 2024 13:47

  Hi Alfred,

  Thank you for reaching out to us.

  Could you please try clearing or your browser cache or try using another browser.  After doing so, please click the "Sync Now" button and observe if it makes any difference?

  Please try this and let me know how it goes.

  Kind regards,
  Ariel H.

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  Alfred Alonso

  • March 05, 2024 13:11

  Hi Ariel,

  Very much appreciate the quick response. It's what sets Brizy apart.

  I'm sorry I didn't mention it, but one of the first things I do when troubleshooting is clear everything out (cache /cookies) AND use a different browser.

  I found that about 20 mins later, the new layouts did show up. So it seems its not an immediate sync as the button would leave user to assume.

  Thanks again,

  Alfred

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