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Cannot move elements from saved blocks or layouts into an existing block or layouts

Comments

5 comments

  • Ariel H.

    Hi David,

    Thank you for contacting us.

    We apologize for the inconvenience you're experiencing. Could you please create a short screencast demonstrating the issue? This will help us to understand the issue more clearly and possibly offer a solution. Please also provide us the Workspace, Project Name and Preview URL of the project where you are facing this issue so we can check them.

    Best regards,
    Ariel H.

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  • David Hurley

    Here you go Ariel - https://nimb.ws/ObVyM3

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  • Ariel H.

    Hi David,

    Thank you for your cooperation.

    I've requested my colleague KC, to look into this matter for you and created a screencast demonstrating how to handle this issue - https://jmp.sh/4wd1Rl9I

    I hope this helps. 

    Best regards,
    Ariel H.

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  • David Hurley

    As you can see, the difference between his video and mine is that when moving from saved layout to existing page, it shows regions where he can place the element. In my video, I do not have regions showing where I can place the element

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  • Kc George

    Hi David,

    Can you please carry out these tests at your end?

    • Kindly sign into the Brizy Cloud Dashboard from a New Private Window (incognito window ) of your browser (or an alternate browser) and check if the issue persists.
    • Please try the same from an alternate computer and check if you continue to encounter the same issue

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