Update of my subscription
Hi support team,
i have an existing plan - a personal cloud with 3 projects.
As i got a new order for a website, i wanted t replace the personal cloud with a freelancer cloud. Unfortunately I made some mistakes - because there are two plans at the moment. The personal and the freelancer...
Is it possible to move the personal projects to the freelancer cloud that i am able to delete the personal cloud?
Please advise.
Thank you
Kind regards Michael
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Hi Michael,
Thank you for reaching out to us.
From my understanding, since you have already purchased Freelancer Cloud, you no longer need Personal Cloud. In this case, you have the option to cancel it from your account dashboard. Rest assured that the projects from the old plan will remain unaffected and you will still be able to access them under your new plan.
If you have any further questions, please let us know.
Best regards,
Ariel H.0
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