Get Response Pop-up from doesn't show up when accessing the landing page from Instagram

Irina Balan

• February 09, 2024 15:05

Hi dear team, 

I need your amazing support. 

I have an embeded pop-up form registration with GetResponse. I did all necessary, autoresponder ecc, all test. Worked smoothy.

Finally I get to run my Fb campain and I discover 2 things:

1. The link in bio from Instagram doesn't show the 2 embeded forms of registrations

2. the sponsored link doesn't show the 2 embeded forms of registrations

However all forms of links eccept the 2 mentioned above (which are most important in this moment) show the 2 pop-up embeded forms such us https//, www, no www, ecc, with slash and no slash. So all browsers show the 2 forms in all situations eccept the 2 situations above

I also tried to copy the link as present from the bio and put it the encoded link in GetResponse, as "to be shown when". However it still doesnt work. 

Please bear in mind that accessing from the computer, the pop-up forms appear, but when accessing from mobile don't appera. I can garantee you that because i made it try to a lot of people.

I hope in a quick response as so I can reopen the programmed campaigns,

https://drive.google.com/file/d/1eBEAulJu8h21C-wORl6JOCxpL7g7cWvV/view?usp=sharing 

Irina 

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• 

  Irina Balan

  • February 09, 2024 18:55

  I changed the settings from 1 page to 1 website:
  
  https://share.cleanshot.com/KZjjK32G
  https://share.cleanshot.com/nCGrrwKw
  
  This solved the problems with the redirection links 

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• 

  KC George

  • February 11, 2024 09:53

  Hi Irina

  I am glad your concerns have been addressed. Please contact us again if you continue to experience problems.

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