WPcode snippet dissapear after install starter template

Mohd Nazim

• February 08, 2024 01:27

I'm building website for client. I'm using code snippet (wpcode plugin) to hide certain menu and function. The problem is if client install starter template with "delete existing content" option, all the code snippet also got deleted. 

How to overcome this problem?

TQ

0

• 

  KC George

  • February 08, 2024 12:01

  Hi Mohd Najib,

  We have tested this at our end. When installing a starter template with the "delete existing content" option, nothing changes in the WP Code plugin. The code added to the plugin remains unaffected.

  Generally speaking, one WordPress plugin does not modify another plugin's content. Thus, losing the code that was added to the WP Code plugin and installing a Brizy starter template using the "delete existing content" option are most likely unrelated.

  0
• 

  Mohd Nazim

  • February 08, 2024 15:36

  Hi KC George,

  I already try again with new installation and only few plugin but the code snippet still get deleted again.

  You can see for yourself. I install it on testing website at :

  Please try install starter template using the "delete existing content" option and you will see the code snippet get deleted.

  Tq

   

  0
• 

  KC George

  • February 08, 2024 17:25

  Hi Mohd Najib,

  Thanks for the access to your new installation. I could verify that the code snippets added WP Code gets erased when installing a Brizy Starter template by selecting the "delete existing content" option.

  I have escalated this issue and one of our developers will take a look at it. Please keep our access available for a few days.

  0
• 

  Mohd Nazim

  • February 09, 2024 11:27

  Hi KC George,

  I accidentally change the password of the testing website

  https://www.lan5192.flystarmovers.com/wp-admin/

  0

Please sign in to leave a comment.