Unable to connect account

Baru Muturi

• February 05, 2024 20:42

I am encountering this issue when I try to connect my account to a project.

 

I have reset my password to no avail.

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  Ariel H.

  • February 06, 2024 09:56

  Hi Baru,

  Thank you for reaching out to us.

  To troubleshoot the issue, I suggest trying to access your account using a different browser. If that doesn't work, please attempt to reset your password once again.

  If these steps don't resolve the problem, we may need to manually reset your account and provide you with a new password.

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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