Page takes a very long time to update, if it updates at all

Lophii Creations

• February 05, 2024 16:43

Hi, when I edit using Brizy pro, the page doesn't update and I lose all my work or it takes a very long time to save. The update icon goes in circles as shown. I've cleared the cache but that didn't help much.

 

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  Lophii Creations

  • February 05, 2024 18:16

  I've disabled the plugins and that wasn't the issue.

  I downloaded advanced database cleaner and cleaned the database and that didn't help either.

   

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  KC George

  • February 06, 2024 08:59

  Hi Lophii,

  To assist you with this issue, we would like access to your WordPress Dashboard. Please add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

  • Community Post link: https://support.brizy.io/hc/en-us/community/posts/16838133971602
  • WordPress Admin URL: 
  • Username
  • Password

  Please let us know in this forum when you send us the email.

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  Lophii Creations

  • February 13, 2024 00:00

  Hi, I sent the email. Thank you.

   

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  Ariel H.

  • February 13, 2024 10:56

  Hi Lophii,

  Thank you for your cooperation.

  Upon inspecting your site, I wasn't able to replicate the issue you described. The editing and saving speed seems to be acceptable.

  This is demonstrated on this screencast: https://youtu.be/w_WrWVGLsbs

  If you're still experiencing the issue, I would recommend clearing your browser cache or trying a different browser.

  Please give this a try and let me know how it goes.

  Best regards,
  Ariel H.

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