Your payment system is not working correctly

Timur Taveev

• February 05, 2024 10:33

Hello

It looks like your payment system is not working correctly. Last year I paid for the Author's License on February 10, 2023. This year I have to pay on February 9, 2024.

In my personal account I see that I must pay only on February 9, 2025.

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  Ariel H.

  • February 05, 2024 12:10

  Hi Timur,

  Thank you for reaching out to us.

  Sorry about that, we have now addressed this issue. If you have any further questions, please let us know.
  

  Best regards,
  Ariel H.

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  Timur Taveev

  • February 05, 2024 12:35

  Fine. When will you send me an email with a payment link?

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  Ariel H.

  • February 05, 2024 13:07

  Hi Timur,

  Thank you for keeping in touch.

  You usually receive the payment reminder 3 days prior to the renewal date.

  Best regards,
  Ariel H.

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