Text elements disappearing

Benaiah Brown

• February 03, 2024 17:15

I keep seeing the following error in my text blocks. It seems to be happening mainly with bulleted lists. Please advise.

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  Ariel H.

  • February 05, 2024 10:27

  Hi Benaiah,

  Thank you for reaching out to us.

  This is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/16802780175634
  WordPress Admin URL:
  Username:
  Password:
  URL of the affected page:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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  Jose Olivas

  • February 13, 2024 23:15

  I just received the same issue. blocks are just vanishing.

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  Ariel H.

  • February 14, 2024 08:30

  Hi Jose,

  Thank you for reaching out to us.

  Please also provide us temporary access to your WP Admin credentials so we can look into this issue.  Please refer to the format mentioned above and send the details to communitysupport@brizy.io.

  In the meantime, we have recently released an update for both Brizy and Brizy Pro. It might be worth installing these updates to see if they help resolve the issue.

  

  
  Best regards,
  Ariel H.

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  Proweb Dalarna

  • February 29, 2024 14:18
  • Edited

  have the same problem, its not resolved yet! have the latest versions of Brizy and Brizy Pro 
  this must be fixed really fast and its not a local problem with just my WP.

  Edit: can confirm that the problem is with bulleted lists
  i also suspect that a problem with the numbers listing
  
  
  

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  Ariel H.

  • February 29, 2024 14:26

  Hi,

  Thank you for reaching out to us.

  Unfortunately, this issue is currently ongoing. The new update intended to resolve it is currently undergoing testing and is anticipated to be released soon. While I can't provide an exact timeline at the moment, I will keep you informed once it's available. Sorry for the inconvenience.

  Best regards,
  Ariel H.

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