Random global blocks with menu appearing.

Wayne Whiting

• June 27, 2023 20:30

Hi,

I randomly experience the following  using the WordPress Pro plugin:

On each of my brizy templates I have a global header menu and footer.

The blocks housing the menu are setup to be visible for desktop and tablet, and invisible for mobile.

I have another block below the first containing a hamburger menu that is setup in the opposite way i.e. visible for mobile and invisible for desktop and tablet.

From time to time a third block containing a menu block appears on random templates meaning a double menu is displayed. I then fo into the template and delete the block, everything is fine. Then for no reason the third block suddenly appears again on a random template meaning a double menu is displayed again in the header.

 

+++++++++++++++++++++++++++++++++

Regards

Wayne

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  Ariel H.

  • June 28, 2023 11:07

  Hi Wayne,

  Thank you for contacting us.

  Could you please confirm that "Show on Desktop" is disabled?
  https://prnt.sc/iLzfDBK-vJv7

  I've prepared a short screencast for you on this link for your reference:
  https://youtu.be/bPt8JksNtEE

  If this didn't help, please provide us temporary access to your WP Admin credentials, so we can further check the issue. Add us as a user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link:  https://support.brizy.io/hc/en-us/community/posts/16531031992337
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your website as a precaution.

  I am looking forward to your response.

  Best regards,
  Ariel H.

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