Button link URL error

M Benjamin Farley

• June 27, 2023 09:01

Hello, 

I have a button linking to a pricing page on my website. In the URL box I copied www.alpineculture.com/pricing. When the page opens I get the page URL + the copied URL 

https://www.alpineculture.com/opale/www.alpineculture.com/pricing

How do I fix this error?

 

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• 

  Ariel H.

  • June 27, 2023 13:15

  Hi,

  Thank you for contacting us.

  Please try the following and see if this will help.

  1. Try to reset Permalinks and see if this will resolve the issue. For more information, please refer to this link: https://wpastra.com/docs/how-to-refresh-wordpress-permalinks/
  2. Please ensure that you are using the most recent versions of Brizy and Brizy Pro - https://prnt.sc/HSuwIS9MDf2_
  3. Upon checking, you are currently using PHP 7.4 on this server, please update to PHP v8.0 or higher.  To update your PHP version, we suggest reaching out to your hosting provider for assistance.

  Please try this and let me know how it goes.

  Kind regards,
  Ariel H.

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• 

  M Benjamin Farley

  • June 28, 2023 08:26

  Thanks, 

  I am using the latest versions of Brizy and i've reset the permalinks but I am still having this issue. 

   

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• 

  KC George

  • June 28, 2023 08:58

  Hi M Benjamin,

  Please paste one of these URLs in the URL filed of your button link screen

  • https://www.alpineculture.com/pricing
  • /pricing

  

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