Sudden "cannot connect" message and need to logout to be able to edit

Ville Koiste

• January 19, 2024 06:16

Hi

I'm getting sudden "cannot connect" messages while editing our website with brizy. It happens while i'm on a page i want to edit and then as i press "edit with brizy" and then just grey window with a message that cannot connect appears. Then I logout, login again and brizy works fine for a while but after few hours this same problem occurs again. Please let me know what to do, thanks!

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  Ariel H.

  • January 19, 2024 09:41

  Hi Ville,

  Thank you for reaching out to us.

  If you encounter this issue again, I suggest trying to edit your pages in incognito mode or using a different browser to see if that makes any difference.

  Give it a try, and please let me know if this solution helps

  Best regards,
  Ariel H.

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