Brizy Cloud - CONTACT FORM SPAM

Philip Conner

• June 25, 2023 14:10

For Brizy Cloud, has anyone figure out how to prevent spam or limit the amount coming through the forms? I do have the recapTCHA protection.

My client is complaining which I do not blame them, is there a workaround for Brizy cloud users. I do see options for WP; nothing for cloud? 

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  Ariel H.

  • June 26, 2023 10:41

  Hi Philip,

  Thank you for reaching out to us.

  In order to assist us in further diagnosing the problem, we kindly request that you ask your affected client to provide us with the email headers. They can obtain this information by following the instructions provided at this link:  
  https://mxtoolbox.com/public/content/emailheaders/

  Additionally, we recommend checking if their email address is publicly visible on their website. Email harvesting bots might have already captured their email address, leading to an influx of spam emails. If this is the case, we suggest taking measures to conceal their email address from public view. They may also need to consider changing the email address used in their contact form.

  I am looking forward to your response.

  Best regards,
  Ariel H.

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