licensed connection

Riccardo Puglisi

• January 17, 2024 15:55

unfortunately the link with your licence does not work

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  Ariel H.

  • January 17, 2024 16:11

  Hi Riccardo,

  Thank you for reaching out to us.

  This is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/16441447318546
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  In the meantime, please check that you are already using the most recent versions of Brizy and Brizy Pro: 
  

  Best regards,
  Ariel H.

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  Riccardo Puglisi

  • January 17, 2024 17:43

  i send the WP admin but not response

   

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  Ariel H.

  • January 18, 2024 08:26

  Hi Riccardo,

  My apologies for the late reply.

  I attempted to log in with the details you've given, but unfortunately, they didn't work.

  

  Could you kindly review and send us the correct credentials? This will allow us to further investigate the issue.

  Best regards,
  Ariel H.

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