Page not loading coreectly

Anouk Kanner

• June 21, 2023 10:26

Dear reader,

 

Can you please check the following page:

https://toneandtaste.com/taste/healthy-fish-chips

 

my design doesnt load. and i don't know what the issue might be. 

 

Anouk

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  KC George

  • June 21, 2023 11:04

  Hi Anouk,

  This is the design I see at my end. https://jmp.sh/Fjet1aRg  Does your design in the Brizy Editor look different from this?

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  Anouk Kanner

  • June 21, 2023 11:58

  Hi,

   

  Please check this video:

   

  https://watch.screencastify.com/v/cCH1mCgcJ56AX3jvo5NK

   

  ANouk

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  KC George

  • June 21, 2023 13:32

  Hi Anouk,

  Please try these and check your website frontend

  • In your WordPress Dashboard under Litespeed Cache - CDN, if you have enabled QUIC.cloud CDN, please disable it
  • In your WordPress Dashboard under Litespeed Cache - Page Optimization -'JS Settings' tab, disable 'JS Minify' option. https://jmp.sh/fdiyNVF3

  If both do not help, please disable LiteSpeed Cache plugin and check again.

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  Anouk Kanner

  • June 26, 2023 07:20

  Hi, Please check this video: https://watch.screencastify.com/v/cCH1mCgcJ56AX3jvo5NK ANouk

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  Ariel H.

  • June 26, 2023 12:48

  Hi Anouk,

  Thank you for staying in touch.

  We appreciate your report regarding the issue you encountered. After reviewing the screencast you provided (https://youtu.be/b9vSAIg1AF0), we were unable to reproduce the problem on our end.

  To assist you further, could you please confirm whether you followed the steps previously suggested by my colleague? It would be helpful to know if you attempted the recommended solutions.

  Additionally, we suggest clearing your DNS cache. You can find instructions on how to do this in the following article: https://blog.hubspot.com/website/flush-dns. It may also be beneficial to ask your friends to visit the website and see if they can reproduce the issue. Additionally, testing the website's layout on your smartphone could provide further insights.

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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