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Some photos from the editor have disappeared

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13 comments

  • KC George

    Hi Kazimierz,

    We apologize for the inconvenience. We would like to check this issue from your Dashboard. Please add me as a user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

    Please let us know here when you send us the email.

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  • Kazimierz Karczewski

    Hi,

    Is there any information on the topic?

    --
    BR
    Kazik Karczewski

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  • KC George

    Hi Kazimierz,

    We apologize for not getting back earlier. Your email was in the SPAM folder; hence we did not see it until now. 

    In your WordPress Dashboard under Tools - Site Health- Status tab, you will see a message that the Imagick PHP Module is missing on your server. Please see this screenshot https://jmp.sh/ckRyQlog

    Imagick is a PHP extension to create and modify images using the ImageMagick library. Can you please request your hosting company to add this PHP extension to your server? Once they add the extension, please check if the images showup in the editor. 

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  • Kazimierz Karczewski

    Hi,

    The imagick module has been added, but still some images do not appear in edit mode.

    --
    BR
    Kazik Karczewski

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  • KC George

    Hi Kazimierz,

    If you are using earlier versions of Brizy, please update to these versions and check again.

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  • Kazimierz Karczewski

    Hi,

    George,

    No changes for the better.

    --
    BR
    Kazik Karczewski

     

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  • KC George

    Hi Kazimierz,

    We have changed the theme to Twenty Twenty-Two and the images started working fine in the Brizy Editor. Please have a look. Perhaps the issue was caused by the Twenty Twenty-Two Child theme.   

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  • Kazimierz Karczewski

    Hi George,

    Unfortunately, the child theme's function.php file runs some of the elements I need on the page.

    --
    BR
    Kazik Karczewski

     

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  • KC George

    Hi Kazimierz,

    That means that the extra features added to functions.php are incompatible with Brizy. You may need to investigate the code to determine what is creating a conflict with Brizy.

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  • Kazimierz Karczewski

    Hi George,

    Cool! He's working. I will see what breaks communication with brizy.io and fix it. I don't have an answer to my question from the "Two questions about Howto" service ticket. Ariel did not respond and after updating the brizy, again in breadcrumbs on the site I have Home instead of PTTK.

    --
    BR
    Kazik Karczewski

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  • KC George

    Hi Kazimierz,

    Please consider using a breadcrumb plugin for this purpose. You could start with this list. 8 Best WordPress Breadcrumbs Plugins

    Plugins allow you to create its own breadcrumbs (independent of the default WordPress breadcrumb) You can customize the breadcrumb in the plugin. If the plugin provides a Gutenberg block to display the breadcrumb, add the Breadcrumb Block to any free widget area. You can then add breadcrumb to a Brizy page using the Brizy Sidebar element and selecting the appropriate widget area. 

    If the plugin supports shortcode, please use the Brizy shortcode element to display the breadcrumb. 

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  • Kazimierz Karczewski

    Hi, George

    I don't prefer using other plugins. My question is. Maybe your development team will add one line of code from my proposal. I think it's a better solution than adding another wordpress plugin...

    --
    BR
    Kazik

     

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  • KC George

    Hi Kazimierz,

    Our development team is now hard at work on numerous new features and bug fixes. As a result, prioritizing this over these features is unlikely.

    If you do not prefer installing a plugin, please consider this option. Change the breadcrumb function of the theme to replace home with another text and make the updated code available as a shortcode. Then breadcrumbs can be added to a Brizy page by inserting the shortcode into the Brizy shortcode element.

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