Switching between pages taking very long to load

Charles Kiester

• January 12, 2024 13:54

Switching between pages taking very long to load. Tried with multiple connections and multiple devices and noticed same issue. We optimized everything and still the issue is same. I'm think there is something wrong from brizy end.

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  Ariel H.

  • January 12, 2024 14:03

  Hi Charles,

  Thank you for reaching out to us.

  Could you please provide us the URL so we can inspect your site?

  Best regards,
  Ariel H.

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  Charles Kiester

  • January 12, 2024 14:29
  • Edited

  Hi Ariel,

  URL: https://eabookspublishing.com/

  Thanks for looking into this.

  Best Regards.

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  Ariel H.

  • January 12, 2024 15:08

  Hi Charles,

  Thank you for your cooperation.

  I've inspected your site, but I wasn't able to reproduce the issue as described. This is demonstrated on this screencast - https://youtu.be/_C6HNE-Jhno

  To eliminate the possibility of cached data causing the issue, I also opened some pages in incognito mode, and the speed at which the pages switched was acceptable. Additionally, your subpages performed well in the GTMetrix speed test.

  If the issue continues on your end, apart from clearing your browser cache, I recommend trying to flush your DNS cache - https://blog.hubspot.com/website/flush-dns

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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  Charles Kiester

  • January 18, 2024 09:02

  Ariel, Here is the site. https://eabookspublishing.com Thanks for your assistance. 

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  Ariel H.

  • January 18, 2024 10:17

  Hi Charles,

  It seems that your reply may have been duplicated. Can you please confirm if you received my reply from six days ago? If not, please refer to our support thread to review it.

  Best regards,
  Ariel H.

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