How to update the image that appears as a preview when I share my link? 

Noureddine Dhouimer

• June 20, 2023 22:26

I created a website with Brizy Cloud a few months ago. Then, I made changes to the entire site for a new brand. When I initially created it, I added an image, title, and description in the “Social Sharing” tab (Settings). However, with this new brand, I replaced the sharing information based on the new site.

My issue is that when I share my link via Facebook or WhatsApp, for example, I still get the old image (the title and description are fine).

How to update this image that appears as a preview when I share my link? 

<meta property="og:image" content="_URL_>.

 

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  Ariel H.

  • June 21, 2023 12:27

  Hi Noureddine,

  Thank you for reaching out to us.

  To help us understand the issue better, could you please provide us with additional information about the problem you are experiencing? Specifically, could you please provide us with some screenshots or a screencast demonstrating the issue? This will help us to reproduce the issue on our end and find a solution for you.

  I am looking forward to your response.

  Best regards,

  Ariel H.

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  Noureddine Dhouimer

  • June 21, 2023 16:47

  Hi Ariel,

  https://embed.getsmartcue.com/IEJR4WWJ 

  Thanks

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  KC George

  • June 21, 2023 17:18
  • Edited

  Hi Noureddine,

  You had added another image to the home page Social Sharing settings. I have removed it now. Please check again now

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  Noureddine Dhouimer

  • June 21, 2023 17:17

  Hi,
  Thank you George for your help

  When I share the link on Facebook, it’s okay (the new image is displayed), but not on WhatsApp. It must be due to my WhatsApp cache.

  For privacy reasons, could you please delete the screenshot in this thread? :)

  Thanks again for your help. I really appreciate it.

   

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  KC George

  • June 21, 2023 17:19

  Hi Noureddine,

  Please close WhatsApp and restart it to get rid of cache. Then try again.

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  Noureddine Dhouimer

  • June 21, 2023 17:29

  😮 It works thanks to your advice!

  George, you’re truly amazing! Thank you so much for your invaluable help! 😄.

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