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Images are blurred and mobile layout changed suddenly

Orange Jacket
  • Edited

Hi team, 

 

Was there any update from Brizys end. My images suddenly started loading blurred in most of the pages, The hero image is loading fine but all others are super blurred .

 

The mobile phone layout also got streched to side. One wierd thing i noticed was the hero section was streched only pages i created before march. 

Both the sides streched 




The below was a new page and the hero image is intact 




But this one got streched


Please help . Adding the page links : 

https://oneintheorangejacket.com/egypt-jordan/
https://www.oneintheorangejacket.com/kashmir-great-lakes

 

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Comments

4 comments

Date Votes
  • Orange Jacket

    Also this is scary : https://drive.google.com/file/d/1Q1P8O5dIDPP0N8nraK7wR2AZjdhqKgTf/view?usp=sharing

     

    Changed the layout of all pages and now i am not able to even adjust it back 

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  • KC George
    • Edited

    Hi 

    We apologize for the inconvenience. For a quick fix, please roll back to these versions.

    Please follow this procedure to roll back.

    1. Deactivate and delete Brizy Pro
    2. Deactivate and delete Brizy
    3. Download Brizy 2.4.20 and in your WordPress Dashboard under Plugins - Add New - Upload Plugin, upload Brizy
    4. Download Brizy Pro 2.4.19 and under Plugins - Add New - Upload Plugin, upload Brizy Pro

    If you can create a staging site, we would like to investigate the image issue on your project.

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  • Orange Jacket

    Hi George,

    I can share the credentials for you to check. I rolled back to previous version and cleared cache. its still not wokring 

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  • KC George
    • Edited

    Hi

    I am making a private ticket for you. Please look for an email notification from support@brizy.io and reply to the email with your WordPress credentials. 

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