Broken images

Giancarlo Piccinato

• June 20, 2023 17:16

Hi.

I'm exporting the HTML files of a Brizy Cloud site and almost all images are sized 0 bytes.

Please, help.

 

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  Giancarlo Piccinato

  • June 20, 2023 17:17

  

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  Giancarlo Piccinato

  • June 20, 2023 17:21

  The site's preview version seems to be working fine. (https://blackberry3350538.brizy.site/)

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  KC George

  • June 21, 2023 03:32

  Hi Giancarlo,

  The above project is using the older Brizy Cloud project format. The images in the HTML Export stopped working for the older projects. We apologize for this inconvenience.

  However, if you recreate the project using the current Brizy Cloud project format, the images will work well in the HTML Export. I have created a new project in your 'Farmacias Ibarra' workspace called 'Farmaciasibarracr Copy'. I saved pages in your existing project as layouts and imported few pages to this new project. Please do an HTML Export from this new project and check if the images work fine. 

  

  If images work well in the new project, please complete the migration to the new project. If you need further help in migrating the project, please let us know.

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  Giancarlo Piccinato

  • June 26, 2023 07:20

  Hi, KC.

  Thank you!

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  Filip ‏‏‎‎

  • July 24, 2023 13:58

  I have the same problem, how I can save pages in my existing project as layout?

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  Ariel H.

  • July 24, 2023 14:22

  Hi,

  Thank you for contacting us.

  This is best explained in this YouTube video: https://youtu.be/iid5ZagYpuE

  If you have any further questions, please let us know.

  Best regards,
  Ariel H.

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