Pictures are not uploading onto background

Marcus Vicente

• June 19, 2023 21:42

I cant download/upload pictures into the background or on basic image placeholders.

I have the latest versions of brizy and brizy pro.

 

Thank you

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  KC George

  • June 20, 2023 06:48

  Hi Marcus,

  Most recent Brizy versions have incompatibilities with Jetpack Image optimizations and GoDaddy CDN. If you have enabled any of the following options, please disable it to upload images using Brizy.

  1. In your WordPress Dashboard under Jetpack - Dashboard scroll down to the heading "Performance and Growth" and disable the option 'Image Accelerator' https://jmp.sh/SU32wfE9
  2. Under Jetpack - Settings, under the Performance tab, disable the option 'Speed up image load times' https://jmp.sh/neap53iR
  3. If you have installed Jetpack Boost, under Jetpack - Boost disable the option 'Image CDN' https://jmp.sh/FUSoE1ZP
  4. If you are hosting with GoDaddy and using their CDN, please disable the CDN option from your GoDaddy account. You can follow instructions in this article. Enable or disable my CDN

  If none of the above helps, please get back to us with your website URL. We will take a look.

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