SSL shows expired as of one day ago - June 17

Bogdan Heretoiu

• June 17, 2023 20:49

MY site https://www.kineoasis.com/ no longer shows secure connection. It states that the certificate has expired a day ago.. I am not sure if I made some mistake or something else happened. Please check and let me know if there is something I need to address or it is from your end. Many Thanks!

Bogdan

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  KC George

  • June 19, 2023 02:37

  Hi Bogdan,

  A DNS lookup of your domain https://www.kineoasis.com/ shows that apart from the A Record you have added, it also has a AAAA Record with the IP 2a02:4780:1:536:0:e5f:133e:3

  

  Please sign in to your Cloudflare account and select the domain https://www.kineoasis.com/ and delete the above AAAA Record. Under the heading 'Proxy Status', you can see that DNS Proxy is enabled for all records. Please disable the DNS Proxy for the A Record and the CNAME Record you have added. (I have highlighted these records below) 

  

  After doing these, please get back to us. We will install the SSL certificate.  

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  Bogdan Heretoiu

  • June 19, 2023 06:27

  Hello, I deleted that AAAA record in my hostinger dns account, but i do not use cloudflare so i cannot turn off that proxy setting. why is this suddenly an issue..? it worked 2 days ago..? And the support team at hostinger tells me that they do not use cloudflare either...so whose cloudflare account is that in the screenshot? very confusing.

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  KC George

  • June 19, 2023 07:08
  • Edited

  Hi Bogdan,

  We have renewed the SSL certificate for your domain. Please check https://www.kineoasis.com/

  Your Name Server was wrongly detected as belonging to Cloudflare during the DNS lookup for your domain. As a result, I misinterpreted your DNS records being hosted by Cloudflare. Please disregard my previous mention about Cloudflare.

   

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  Bogdan Heretoiu

  • June 19, 2023 19:16

  Thank you!

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  Bogdan Heretoiu

  • June 20, 2023 18:21

  Hello,
  I just deleted that AAAA record, but that is not a record I added. I have no idea how that happened. Then, for our site Kineoasis.com I do not use cloudflare, so I do not know how I could have enabled proxy there..unless Hostinger uses cloudflare..as their backend..!?

  Anyway, I deleted that AAAA record. will the SSL work now?
  Thank you,

  Bogdan

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  KC George

  • June 21, 2023 05:39

  Hi Bogdan,

  SSL is already working for the domain https://www.kineoasis.com/ Please refresh your page to see the latest changes. 

  

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