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Membership ( Login / Subscribe / Forgot Password )

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12 comments

  • Ariel H.

    Hi Konn,

    Thank you for reaching out to us.

    I believe the best approach would be to avoid using "Popup and Alerts" on the website. Instead, we can use a popup that is triggered by a button. This way, it will be much easier to manage.

    I've prepared a screencast to show you an example. In the video, I demonstrate how to create two versions of the menu bar - one for logged-in users and another for users who haven't logged in or registered yet. By hiding and showing the menus accordingly, we can seamlessly switch between the two.

    Screencast link: https://youtu.be/HewOIeBvxPY

    I hope this explanation helps! If you have any more questions, feel free to ask.

    Best regards,
    Ariel H.

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  • Konn Homes

    Thank you for the explanation!

    How can I setup the email that is sent when a user clicks on forget password.

    I followed the same steps but the forgot password is not sending any emails.

     

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  • Ariel H.

    Hi Konn,

    Thank you for the update.

    Please share with us the Project Name and the Preview URL of your project in the Brizy Cloud Dashboard so we can further check the issue? 


    I am looking forward to your response.

    Best regards,
    Ariel H.

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  • Konn Homes

    it's just a test project that I'm testing the membership functionality on so i can apply it to another project
    project name: Project #5

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  • Ariel H.

    Hi Konn,

    I have inspected your site, however, I am unable to reproduce the issue as described.
    This is demonstrated on this screencast: https://youtu.be/Hpz-DHe8mek

    It might be worth checking your spam folder, as your email client may have mistakenly marked it as spam. Another suggestion would be to try using a different email address to see if that resolves the issue.

    Please give this a try and update me on the outcome.

    Best regards,
    Ariel H.

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  • Konn Homes

    There must be an error in my domain provider - Thank you for the support 

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  • Konn Homes

    Can i please ask you if i can control the email sent on sign-up and forgot password? as i would like to have my domain name 

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  • Ariel H.

    Hi Konn,

    Thank you for the update.

    If I'm understanding correctly, you're looking to change the domain name that appears on sign-up and forgot password emails. Unfortunately, this feature is only available in the White Label plan.

    If you have any further questions, please let us know.

    Kind regards,
    Ariel H.

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  • Konn Homes

    Can you please show me an example on how it will appear if I have subscribed to the "whitelabel" plan? (sender name and email)
    Is there any way to add this feature only to my subscription as an add-on rather than converting to "whitelable" plan as i only need this from the rest of the features that the "whitelable" plan provides.

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  • KC George

    Hi 

    Notification emails under the whitelabel plan will originate from the email address you provide when registering for the plan. This is an illustration of an email notification sent by a whitelabelled builder for account verification.

     

    Brizy Cloud does not currently offer the ability to configure an email address for notifications at the project or account level. Right now, it is centrally set at the builder level. Therefore, it is currently not possible to add this functionality as an addon to a project or an account.

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  • Konn Homes

    Can i upgrade my plan to whitelable for a month to test it out with the ability to revert to freelancer plan on my account if i found the solution not suitable for me?

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  • KC George

    Hi Konn,

    The whitelabel plan upgrade is a five-step manual process.  You can read more about it here https://www.brizy.io/introducing-brizy-cloud-white-label  As part of the whitelabel setup, you will have to

    • Buy two domains; one for the Dashboard and another for preview.
    • Add several DNS records to your domains
    • Provide a logo and email address and a few other details initially to get started

    The entire process can take up to 2 weeks.  You will need to spend some time setting up the whitelabel plan before you can test it out for a month. Hence this something to think about. 

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