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Why is Brizy Pro not sinking with my Mailchimp (it was yesterday)

Comments

3 comments

  • Ariel H.

    Hi Ben,

    Thank you for contacting us.

    Could you please provide us the URL, so we can inspect it?
    We won't show it on this forum if you prefer to keep it private.

    I am looking forward to your response.

    Best regards,
    Ariel H.

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  • Ben Mitchell

    Hi Ariel,


    To me the point of having the forum is that other users can help each other so I am happy for my question to be shared: that was my intention.

    The problem was being experienced on multiple urls of my site here: https://grant-empowerment.com/

    and

    https://grant-empowerment.com/tri-sound-power-pack-free/

    The Brizy Pro sign up forms I am using were not receiving information and error messages were coming up to the effect of “Your Email Was Not Sent”.

    The problem seems to have resolved itself for now but it was unfortunate as I double checked and triple checked the day before launching these new pages with the Brizy Pro addition, and they had been working.

    It caused prospects to lose confidence in my offers and may have cost me considerable business.

    Not why I paid for the professional version of Brizy.

    Thanks.

    Ben

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  • KC George

    Hi Ben,

    We apologize for this inconvenience. I tested the contact form on your homepage. I received the message "YOUR EMAIL WAS SENT SUCCESSFULLY". 

    We are glad that the problem has resolved itself. In your WordPress Dashboard under Brizy - Leads, you can find all your leads. Even if you do not receive an email notification, sometimes you can find the lead here.

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