Domain not working

April Hodge

• June 14, 2023 08:57

Hello, I connected my domain name but it's showing an error when I view the URL. I have added the A record, removed AAAA records and added the CNAME. 

0

• 

  KC George

  • June 14, 2023 10:02

  Hi April,

  Can you please share your custom domain so that we can check?

  0
• 

  April Hodge

  • June 14, 2023 10:03

  The Domain name is savvystartups.co.uk

  0
• 

  Ariel H.

  • June 14, 2023 14:35

  Hi April,

  Thank you for the update.

  Please also delete the AAA DNS records - https://prnt.sc/OvgIDhDQmyfd

  Best regards,
  Ariel H.

  0
• 

  April Hodge

  • June 14, 2023 15:56

  I can’t see any aaaa records on my dns

  0
• 

  April Hodge

  • June 14, 2023 16:04

  This is the error I get https://ibb.co/ssXszRd

  0
• 

  KC George

  • June 15, 2023 03:30
  • Edited

  Hi April,

  Would you please correct the issue in your CNAME record and get back to us. We will help you with the SSL issue.

  

  0
• 

  April Hodge

  • June 15, 2023 07:42

  Just updated :) The Publish button told me to put .savvystartups.site? 

  0
• 

  April Hodge

  • June 15, 2023 07:43

  https://ibb.co/gF6KQZx

  0
• 

  KC George

  • June 15, 2023 09:21

  Hi April,

  We have fixed the SSL issue. Please check https://www.savvystartups.co.uk/

  0
• 

  April Hodge

  • June 15, 2023 09:40

  Thank you so much! All working. Will my clients have this issue?

  0
• 

  KC George

  • June 15, 2023 09:50

  If all the domain records are correctly entered the first time, SSL gets auto generated successfully. If there are corrections in the domain records, we need to generate the SSL for your users.

  0

Please sign in to leave a comment.