image error in editor

Raymond Martinez

• June 14, 2023 06:55

today I tried replacing some image place holders with the corresponding images on one of my sites and the images will not load into the brizy editor. Images dont show in editor, they dont show if I save and preview either.

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  KC George

  • June 14, 2023 10:26

  Hi Raymond,

  Most recent Brizy versions have an incompatibility with Jetpack Image optimizations and GoDaddy CDN. If you have enabled any of the following options, please disable it to upload images using Brizy.

  1. In your WordPress Dashboard under Jetpack - Dashboard scroll down to the heading "Performance and Growth" and disable the option 'Image Accelerator' https://jmp.sh/SU32wfE9
  2. Under Jetpack - Settings, under the Performance tab, disable the option 'Speed up image load times' https://jmp.sh/neap53iR
  3. If you have installed Jetpack Boost, under Jetpack - Boost disable the option 'Image CDN' https://jmp.sh/FUSoE1ZP
  4. If you are hosting with GoDaddy and using their CDN, please disable the CDN option from your GoDaddy account. You can follow instructions in this article. Enable or disable my CDN

  After disabling any of the above options, if you are still unable to upload images, please get back to us with your website URL. We will take a look. 

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  Raymond Martinez

  • June 15, 2023 03:00

  Thanks, it was the CDN in godaddy. I dont use jetpack 

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