CNAME

Randy Dailey

• June 13, 2023 18:27

Hello there, I installed Brizy under my domain and subdomain

When inputting pages.salesbaboon.com, my subdomain, should this send it directly to the brizy builder login page, or it sends it directly to my business domain salesbaboon.com where it's going now?

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  KC George

  • June 15, 2023 01:44

  Hi Randy,

  Your domain https://salesbaboon.com/ is pointing to the website hosted with A2 Hosting and developed using Elementor. The design you have recreated in Brizy Cloud is not published on this domain.

  

  For the subdomain pages.salesbaboon.com CNAME is missing. You must follow the procedure in this article to point the subdomain to your Brizy Cloud project. Custom sub domain (CNAME Redirect)

  

   

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  Randy Dailey

  • June 20, 2023 18:21

  Helllo I currently have a LTD license white label And I want to change the main domain that currently with A2 hosting And I would switch it to godaddy I understand, but I am asking to change a2 hosting to godaddy , Is there anything I have to do beside following the excel instrucción you guys sent me? And do you guys have something in your end My concern is the down time Sent from my iPhone 

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  Ariel H.

  • June 21, 2023 11:50

  Hi Randy,

  Thank you for the update.

  I wanted to inform you that there might be some downtime when transferring your domain name from A2 Hosting to GoDaddy. I recommend reaching out to GoDaddy to obtain accurate information regarding the transfer process. Once you have successfully transferred the domain name and gained access to the Domain Manager, please follow the instructions provided by my colleague in the previous email to update the DNS settings.

  If you encounter any issues or have any questions, please don't hesitate to let us know.

  Best regards,
  Ariel H.

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  Randy Dailey

  • June 26, 2023 07:20

  Should I use this same screenshot? https://jmp.sh/12ehrl5 

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  Ariel H.

  • June 26, 2023 12:34

  Hi Randy,

  Thank you for the update.

  The A Record is correct; however, you will also need to add the CNAME record as described in this support article: 
  https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect-

  The only requirement to point your domain to Brizy Cloud is the A Records and the CNAME Records. For any additional DNS records, I recommend reaching out to your domain registrar for further assistance.

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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