Broken links

Manon Torchard

• June 13, 2023 06:53

I have a problem with the brizy pro plugin. When i embed a link in a button, the link stops working after a while, which creats a redirect to the home page. And this for all the button on my web site. Do you have an explanation and solution ?

Thank you

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  Ariel H.

  • June 13, 2023 10:43

  Hi Manon,

  Thanks for contacting us.

  To help us reproduce the issue, could you please send us a screenshot of the button and the corresponding link?

  Meanwhile, you can try the following troubleshooting steps:

  1. Create a blank page with only the button and link elements to isolate any conflicts. This will help determine if the issue is specific to the page you were working on or if it's caused by custom code.
  2. Disable all plugins except for Brizy and Brizy Pro to see if the problem persists. Gradually enable the remaining plugins one by one, testing your page each time, to identify any conflicting plugins.
  3. If the issue persists, try switching to a different theme and check if the button functions correctly.

  Please try this and let me know how it goes.

  Looking forward to your response.

  Best regards,
  Ariel H.

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