Trouble uploading my own images

Holly Reardon

• June 06, 2023 22:16

Hi there, I'm having a lot of trouble uploading my own images to my webpages. The only images that are working are the images that were already uploaded with the theme I used. See the screen recording as an example. Thanks!

https://hapacity.com/wp-content/uploads/2023/06/imageissues.mov 

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  Holly Reardon

  • June 06, 2023 22:17

  Please email me at holly@hapacity dot com about this issue! Thanks.

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  Ariel H.

  • June 07, 2023 09:11

  Hi Holly,

  We've encountered this issue on websites using Jetpack. Please try the following steps and see if they make any difference:

  1. Access your WordPress Dashboard.
  2. Navigate to Jetpack > Boost.
  3. Check if the "Image CDN" option is enabled. You can find it at [provide more specific location if applicable].
  4. If the "Image CDN" option is enabled, please disable it.

  Screenshot: https://jmp.sh/FUSoE1ZP

  After disabling the "Image CDN" option, see if you can now use Jetpack alongside Brizy without any issues.

  Please try this and let me know how it goes.

  Best regards,

  Ariel H.

   

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  Holly Reardon

  • June 07, 2023 14:23

  I don't have the Boost option. See here. Any other ideas?

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  Ariel H.

  • June 07, 2023 14:46

  Hi Holly,

  Thank you for keeping in touch.

  Sorry about that, I gave the incorrect steps for another Jetpack plugin.  Please try to disable the site accelerator temporarily and see if this will help resolve the issue – https://prnt.sc/MVH-1vYCedhX.

  Please try this and let me know if this works.

  Best regards,
  Ariel H.

   

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