space not available

Rogelio Yañez Castillo

• June 01, 2023 18:04

When I enter my brizy rogelio.y.castillo@gmail.com account, one of the workspaces has not been available for several days, I urgently need to be able to modify my website.

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  Ariel H.

  • June 02, 2023 09:36

  Hi Rogelio,

  Thank you for contacting us.

  Could you please provide us with the name of the workspace that has gone missing, so we can check this on our end?

  I am looking forward to your response.

  Best regards,
  Ariel H.

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  Rogelio Yañez Castillo

  • June 02, 2023 11:58

  Thanks
  It’s Onix Living

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  Ariel H.

  • June 02, 2023 15:02

  Hi Rogelio,

  Thank you for the update.

  Upon checking this, workspace is found in your account, as confirmed by this screenshot – https://prnt.sc/f7RsI8c1OaTl

  If you have any further questions, please let us know.

  Best regards,
  Ariel H.

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  Rogelio Yañez Castillo

  • June 03, 2023 10:43

  I mean I can't access the projects in it.

  

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  Basharat Reyaz

  • June 05, 2023 08:55

  Hi Rogelio,

  Thank you for reaching out to us.

  I apologize for the delayed response, we are less active during weekends.

  The issue with the workspace has been fixed now. Please check it on your site and let me know.

  Regards, Basharat

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