Purchased Cloud still cannot publish

Paul Jatcore

• May 31, 2023 13:58

Hello 

 

I have purchased a personal cloud just now, but I cannot see how can I publish the new site I have Zonetel and I just purchased a cloud, I have another cloud I purchased a few days ago and faced a similar issue.

Now I have 2 cloud subscriptions and cannot publish any website 

 

Please provide a resolution

 

Thanks

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• 

  Ariel H.

  • May 31, 2023 14:11

  Hi Paul,

  Thank you for contacting us.

  For us to better understand the issue, could you please provide more details about the issue you are encountering?
  We're you trying to add a custom domain to your Brizy Cloud?
  If this is the case, please ensure that you follow the steps on this link:
  https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect-

  To publish your pages, please ensure that it's actually published, not a draft: https://prnt.sc/YAtSkkXnVwAG

  If this didn't help, please provide some screenshots or a screencast demonstrating this issue.

  Best regards,
  Ariel H.

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