Image Sizes Changing

Elliot Stenson

• May 31, 2023 08:57

Hi, i'm not sure whether this is caused by the new update but images are getting blown up in the front end, but in the back end they are still showing correctly. Here's one example:

Back end:

 

Front end:

It is also happening with my header:

Back end:

Front end:

Any help would be greatly appreciated.

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• 

  KC George

  • May 31, 2023 12:33

  Hi Elliot,

  We apologize for the inconvenience. This is happening due to a bug with today's Brizy update. We recommend rolling back to previous versions to fix this. Please use these links to roll back.

  • Brizy 2.4.18: https://jmp.sh/7jb1iP24
  • Brizy Pro 2.4.17: https://jmp.sh/xzdANfh4

  Please follow this procedure.

  1. Deactivate and delete Brizy Pro
  2. Deactivate and delete Brizy
  3. Download Brizy 2.4.18 and in your WordPress Dashboard under Plugins - Add New - Upload Plugin, upload Brizy
  4. Download Brizy Pro 2.4.17 and under Plugins - Add New - Upload Plugin, upload Brizy Pro

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• 

  Baptiste Devant

  • May 31, 2023 16:53

  Hello, I am experimenting the same issue on my website.
  If I deactivate and delete Brizy Pro and Brizy and upload previous versions, will all my work that I did with brizy & brizy pro be gone?!
  
  Thank you.

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• 

  Natalia Chitoroaga

  • June 01, 2023 11:14

  Hello Baptiste,

  Thank you for your message. 

  No, the pages will not be affected by the downgrade to the previous versions.

  However, we are working on a hot fix right now, and by the end of this day, we will have a new update for this image issue. 

   

  Thank you for understanding.

  Regards, Natalia 

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