Error loading license

Infofuturo García García

• December 12, 2023 10:02

Hello,

We have an error that means we cannot edit the templates. The error seems to occur when saving the license key, although it does appear correctly licensed in the Brizy account. The error is the following:

Execution stopped. Attemp to sabe invalid project data.

Regards,

0

• 

  Ariel H.

  • December 12, 2023 13:04

  Hi,

  Sorry that you're having a hard time with this issue, we've recently had a similar report. To address this, we need to check it from your WP Admin page. Could you please grant us Admin user access to your WordPress Dashboard and forward the necessary details to: communitysupport@brizy.io?

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/15708250345234
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

  0

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