Brizy Cloud CMS is not loading

Roger Wehbe

• December 11, 2023 02:07

Hi,

I'm trying to access the CMS for my Brizy Cloud websites, and it is stuck on perpetual loading. I have tried using a different browser, (currently using Chrome), Incognito Mode and Disabled extensions, etc...

I cannot make any changes to my sites currently

 

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  KC George

  • December 11, 2023 14:10

  Hi Roger,

  Your Brizy Cloud Dashboard and the editor appears loading well at my end. Have a look at my test at https://jmp.sh/s8RXN1Y4

  Are you still facing the above issue? Have you tried accessing the Brizy Cloud editor from another browser or a private window of a browser?

  If you are using an antivirus software like AVG/ McAfee, please disable it temporarily and check again. If you have installed a malware protection, a firewall or an ad blocker software temporarily disable such software and check again.   

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  Roger Wehbe

  • December 12, 2023 01:42

  Hi KC,
  
  The editor loads fine. It's the CMS to access the pages and menus, etc... that are not loading.
  
  I have tried using incognito mode and another browser, but same issue. Please see screenshot below. All I get is the loading symbol.
  
  

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  KC George

  • December 12, 2023 09:41

  Hi Roger,

  I checked out the RJW Digital project's CMS menu. It took two minutes for it to open when I first clicked on the CMS icon. Later it opened quickly. Please see my test at https://jmp.sh/latwePmx

  Do you still have this issue or it is resolved?

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