I can't access Brizy Cloud from my IP

Nafiur Rahman

• December 10, 2023 07:39

Hi, I am facing an usual issue while trying to log in to my Brizy Cloud dashboard from my regular IP.

The following error shows up and it doesn't let me in.

Can you please whitelist my IP/country?

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• 

  Ariel H.

  • December 11, 2023 11:58

  Hi Nafiur,

  I apologize for the difficulties you're experiencing.

  It seems that we have recently encountered DDoS attacks originating from your country. As a security measure, access to Brizy Cloud from your location has been restricted. This response is necessary to protect our platform and prevent further damage caused by these attacks. However, please note that your website should still be accessible outside your country. If you need to make changes, you can use a VPN to access Brizy Cloud.

  Unfortunately, we are uncertain if these restrictions can be lifted. However, we have two potential solutions for you:

  1. You can switch over to Brizy WP, which will enable you to host your site remotely. This will allow you to make changes to your website without any restrictions.

  2. If you prefer not to use WordPress, you can access Brizy Cloud via a VPN and use the Export HTML feature. This will enable you to download and extract a static version of your website, which you can then upload to your preferred hosting provider.
  https://support.brizy.io/hc/en-us/articles/360026945332-Export-HTML

  Please let us know the next steps.

  Best regards,
  Ariel H.

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