Custom Video Upload - Issues

O Sc

• May 25, 2023 08:30

Hi, 

what is the current status of the custom video upload? What is the max video size?

I tried to upload a 20 MB video mp4, but after 10 min it still loads.

Thanks.

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  Ariel H.

  • May 25, 2023 10:53

  Hi,

  Thank you for contacting us.

  This appears to be working on my end. 
  On this screencast, I have successfully uploaded a 27MB MP4 file.
  https://youtu.be/pnI05cirkP8

  If this doesn't work on your end, please try clearing your browser cache or try using another browser, and see if this helps.

  Best regards,
  Ariel H.

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  O Sc

  • May 25, 2023 14:24
  • Edited

  Thanks for the test video. The video has a length of 19 seconds at 27 MB.
  I have successfully uploaded 38 MB. But more is not possible?
  Generally, I need videos between 1-10 min. With a max. the compression you can reach maybe 2 min. at 38 MB at 1080p 30 frames.
  
  Another question:
  Background videos go only with Youtube/Vimeo links. I use Adilo as a video hoster now. But unfortunately, this link does not work: https://stream.adilo.com/adilo-encoding/iyJQGCLEM8NL4dW8/iXEyYftp/1080p.mp4
  Is there a way to do this in Brizy Cloud?
  
  I'm not even asking if this is planned. There are so many issues open for years, with big announcements and unfortunately, it does not happen much. - Eshop equid, post filter grids, one-click import Cloud, flip box, complex templates, etc. Brizy Academy is disappointing, except for a website unfortunately nothing new. I hope that Brizy can establish itself in the market.
  
  Thanks for your assistance.

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  Ariel H.

  • May 26, 2023 11:37

  Hi,

  Thank you for keeping in touch.

  For now, only YouTube and Vimeo can be used as background videos.

  About the video file size, this is the first time I've encountered this issue, so I attempted to upload a 64mb video file, but it failed. I then tried to upload a video file less than 50 MB, (approximately 43 MB,) and this worked. I assume that the maximum file size is 50 megabytes.

  About the issues you mentioned above,  we understand that these features are highly sought after, and we want to assure you that we are considering them for Brizy Cloud in future updates.

  Sorry for the inconvenience.

  Best regards,
  Ariel H.

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