Brizy Cloud Outage

Guglielmo Nigri

• December 04, 2023 14:53

I cannot connect to the cloud dashboard.

When I go to https://www.brizy.cloud/dashboard I get redirected to https://www.brizy.io/cloud

After logging out and back in, From https://www.brizy.io/account/member I click "Go to Brizy Cloud" and I get the following:

The server returned a "401 Unauthorized".
Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

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  Ariel H.

  • December 04, 2023 14:59

  Hi Guglielmo,

  My apologies for the inconvenience. I want to assure you that we are already aware of this issue and our team are working to fix it as soon as possible.

  Best regards,
  Ariel H.

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  Guglielmo Nigri

  • December 04, 2023 15:00

  All right. Thanks for the update!

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  Bogdan Heretoiu

  • December 04, 2023 15:10

  I came here to ask the same thing. Not only I cannot access the dashboard but one of my sites is down. Says "project not configured". Other sites work.

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  Ariel H.

  • December 04, 2023 15:21

  Hi Bogdan,

  Thank you for contacting us.

  I wanted to inform you that the "project not configured" issue may not be directly linked to the 401 error. To better assist you, could you please provide us with the URL of the project? This will allow us to inspect it once access to the Dashboard is resolved.

  Thank you for your cooperation.

  Best regards,
  Ariel H.

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  Guglielmo Nigri

  • December 04, 2023 15:23

  Hi Ariel, 

  I noticed the same thing as Bogdan. The site is down, even though it seemed to be working when I first wrote.
  
  The URL is https://www.c****cta.n*****k/

   

   

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  Ariel H.

  • December 04, 2023 15:29

  Hi Guglielmo,

  Thank you for the feedback.

  I've made a note of the URL you provided, and I'll be sure to check it again once the dashboard access is fixed.

  Kind regards,
  Ariel H.

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  Ariel H.

  • December 04, 2023 17:19

  Hi Guglielmo,

  Thank you for your patience. We have now resolved this issue. If you're still experiencing the issue on your end, I recommend clearing your browser cache or trying to access it using a different browser.

  If you have any additional concerns or questions, please feel free to let us know.

  Best regards,
  Ariel H.

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  Guglielmo Nigri

  • December 04, 2023 20:14

  Great! Thanks for the fix and the continuous status update.

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