Error 401

Tom Giraldo

• December 04, 2023 14:50

Oops! An Error Occurred

The server returned a "401 Unauthorized".

 

Have to deliver today and this happens, what causes this.. we were working between me and a team designer and this disappeared

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  Ariel H.

  • December 04, 2023 14:57

  Hi Tom,

  My apologies for the inconvenience. I want to assure you that we are already aware of this issue and our team are working to fix it as soon as possible.

  Best regards,
  Ariel H.

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  Ariel H.

  • December 04, 2023 17:16

  Hi Tom,

  Thank you for your patience. We have now resolved this issue. If you're still experiencing the issue on your end, I recommend clearing your browser cache or trying to access it using a different browser.

  If you have any additional concerns or questions, please feel free to let us know.

  Best regards,
  Ariel H.

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  Tom Giraldo

  • December 05, 2023 09:57

  How far back was the back up.. most of our work this weekend was published and lost.

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  KC George

  • December 05, 2023 10:39

  Hi Tom,

  No backup has been used for restoration. For around two hours, the Brizy Cloud Dashboard and CMS servers were unavailable. Everything that was saved before this outage ought to be accessible in your project.

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  Tom Giraldo

  • December 07, 2023 09:56

  Got it

  Just for record keeping, the project that restored was our last save from Friday, Monday’s updates and saves were lost.

  Tom Giraldo

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