There has been a critical error on all my websites

Ryan Janse Van Rensburg

• December 03, 2023 17:43

all the websites i have brizy on have critical errors on

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  KC George

  • December 04, 2023 06:14

  Hi Ryan,

  Please request your host to examine the server error logs for clues as to the cause if the message "There has been a critical error on this website" appears on all of your websites and if they are all hosted by the same company.

  If they claim that Brizy is the cause of the problem, we can troubleshoot it by checking the WordPress Dashboard of one of your websites.

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  Ryan Janse Van Rensburg

  • December 04, 2023 08:39

  hi they confirm that it is a brizy problem but i cant access any of my wordpress dashboards

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  KC George

  • December 04, 2023 09:48

  Hi Ryan,

  I have created a private ticket for you. Please look for an email from support@brizy.io in your inbox. Reply to this email with WordPress credentials to one of your websites and access to your cPanel. We will troubleshoot this for you.

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