Cannot edit！！

Max Ho

• December 03, 2023 17:02

Suddenly unable to enter a editor, it will keep appearing "Something went wrong".
How can I use the editor again?

Thanks a lot！

0

• 

  Ariel H.

  • December 04, 2023 09:07

  Hi Max,

  Thank you for reaching out to us.

  To further assist you, we'll need to inspect your WP Admin page. Could you please add us as an Admin user to your WordPress Dashboard? To do this, please send the following details to communitysupport@brizy.io:

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/15515176592658
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  In the meantime, could you please try disabling all other plugins except for Brizy and Brizy Pro to see if the issue persists? If the issue does not occur with other plugins disabled, it is possible that there may be a conflict with one of the third-party plugins installed on your site. Additionally, you can try temporarily switching to another theme to determine if the issue is related to your current theme.

  Best regards,
  Ariel H.

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